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Hello there I m waiting for some type of reply bac...

Hello there I m waiting for some type of reply back and how there going to fix this on going issue this dealership is a joke they type to hype them self to be a GOOD dealership and GOOD customer service yea sure ...DONT DO IT...
I purchased a 2012 Accord in October 2016 that was making a noise and after several attempts was told nothing wrong with the car until 8 months they claimed to fix it but again it's still making the noise ... I have my regrets coming here plus when issue had I spoke to manager to chris to voice and he basically called me a liar " I was trying to find something wrong with the car " I be careful easy to make sale but not quick enough to resolve issue I should it be inconvenience ..... very disappointed customer

So the to portion was written several months back but never posted so let me tell you how shady this place is since then...
they finally all of a sudden found something wrong with my car it was a loose lower ball joint that they replaced now I m a Mechanic or anything but I know since this part has been replaced (6 months ago) it s loose again hmm how do I know I had a oil change done at norm reeves and upon inspecting they told me now this ain t like replacing windshield wipers but when I called them they refused to correct there broken process so DONT BUY A CAR from them they make it sound good to get a sell and that includes the president Jeff service manager chris customer service rep Antoinette they try to act like they care they don t like now I m stuck with a crappy car
UNSATISFIED CUSTOMER

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