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We recieved a call back almost immediately & given...

We recieved a call back almost immediately & given our adjusters name, so we could identify her when she called. We were told the adjuster would be calling within 24 - 48 hours. Julie called within hours & had us set up with our appt. We had a big mess. She arrived promptly, was professional, sympathetic & proficient. She answered and explained things we didn't understand. Our agreement was settled by the end of the week and the pressure was off our shoulders. Thank you Pioneer Mutual Insurance Company, Kirtland Agency & Julie Kwapis for all of your help.

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