Awful, shoddy and very disorganised. Put my file "...

Awful, shoddy and very disorganised. Put my file "in the wrong system" which meant nearly 3 weeks delay. Then emailed me asking me to call in with regards to an update on hold for 20 minutes finally got through only to be told that she needs there's an issue with the party which they're looking into total waste of time still waiting for my final medical report to be arranged would be great if it's arranged by the end of 2019!