B

Very smooth process. Barry was helpful and Doug ga...

Very smooth process. Barry was helpful and Doug gave us a thorough overview of the rv systems. Finance was not pushy and made the process too easy. The hazard switch was still not repaired from when I initially noticed it two days earlier. A "We Owe" was prepared for service work in Bowling Green, KY (still two hours from home). Only the ignition key was initially given by leaving it in the ignition. Going back to service, Nick hustled around finding keys. At this point we discovered only the deadbolt key on the entry door functioned. After some dry silicone was applied the regular door lock could lock but not unlock. Thus another "We Owe". Most of the CH751 locks are stiff and difficult to turn and the gravity water cover was left unlocked and made a terrible noise when driving. After locking it there were no more issues. While Nick did the best he could I intend on replacing these locks. This issue delayed leaving by an hour and added more time needing to be spent setting up and getting service in Bowling Green. It is my hope a fair amount of compensation (ie. gift card) can be used to help mitigate the inconvenience to an otherwise pleasant experience. Thank you again and I wish you all well. Brett

Comments:

No comments