Mariely Jimenez

Review of Mindful Behavioral Healthcare

The only reason why I m giving a two star is becau...

The only reason why I m giving a two star is because of scheduling. My initial reason for making an appointment was for therapy. I went for the evaluation and it went well. Staff was great. I scheduled my two appointments which was for therapy and Med management. The appointment was set out a little too far in advance about a month 1/2 but since this was my first time seeking therapy I figured I d wait. Today was supposed to be my therapy appt and I got a call in the morning stating the therapist was sick and I d have to reschedule. So at first I was unhappy about it but you can t blame someone for being sick. So I told the staff member I d have to call back to reschedule. I called back and I advised I needed an appt time for the afternoon. I was given a date all the way in July which was too much of an inconvenience. I asked if that was the soonest and they stated in fact it was the soonest they had. I ended up canceling my Med management appt only because this is my first time seeking help I didn t feel comfortable going to an appt for medication without properly getting therapy first. I can understand the office being busy but they need to do something about scheduling appt s. It s not fair having to wait so long just to see someone. I d also like to note that it s not okay to reschedule my appt months in advance when the reason for the reschedule was not even my fault to begin with.