Booked in for IPhone 8+ screen replacement as they...

Booked in for IPhone 8+ screen replacement as they are a authorised apple retailer. Handed it in and the worker told me one week - I said that was fine and thought nothing more of it. A week later I go in to pick it up and a new worker tells me no it s not a week it is 5-8 working days. Even though I m annoyed, I say that is fine as it is a Monday and he says it will be ready Thursday. Wednesday I decide to call first to make sure (they have a online job tracker which he told me wouldn t work for my job - waste) the worker tells me that 5-8 days to be looked at not including repairs and that my phone is still in line and hasn t been looked at. Once phone is looked at then repairs are only 2-3 days. Annoyed again as my initial answer was a week I accept that and am happy that I haven t gone in store to be told that. I then get a quote 2 days later that my screen replacement will cost $853 which I decline and ask to pick my phone back up - I receive the phone 16 days later from drop off with a $59 bill just to get it back the way I dropped it off. That same day I took it to a different place where the screen was fixed on the spot for $500 cheaper. Ultimately a useless company who s workers lack communication skills and systems that are a waste of time - will not ever go back there for anything (if I could click 0 star I would)