Cindy Rife

Review of la Torretta

This place was a consideration on my list of place...

This place was a consideration on my list of places to stay in and/or around Lake Conroe for a family vacation away from the city, but seems there are more negative comments than positive comments for a "4-star" hotel and for what people seem to pay for a night/weekend here, Also, only part of people's reviews are visible. Not cool, La Torretta! People deserve to know the full of extent of other's good and/or bad experiences, not part of it, especially when they're paying good, hard-earned money, to stay here. Guests have other "nice" places they could have chosen to stay at, for far less money, but chose this resort. Perhaps management needs to keep in mind that "guests" can make or break this resort and it is the "GUEST" that pays employee's pay checks. Without "guests" this resort or any resort, would not be in business. Having HONEST employees in your housekeeping department is essential as well as hiring employees with good work ethics who care that a room is CLEAN for people to sleep in when they're paying the kind of money people pay for a "4-STAR" hotel experience! Also, nothing but "PURE HONESTY" with your guests when they call to find out if pets are allowed or not allowed or what activities are offered or not offered is essential!! Honesty is the only ethical decision instead of lying to them and having them arrive to find out later pets are only offered in certain areas of the hotel and outdoor activities they first inquired about are "NOT" offered. Because, y'all know... by the time they arrive they are literally LOCKED IN on their rates and would lose good money to take their business elsewhere, or it would take days for them to fight the charges with their credit card companies. Wow! I definitely do "NOT" like what I've read in the comments. This is not at all a place I could spend my weekend and enjoy it!