I asked Milton can I switch out my vehicle because...

I asked Milton can I switch out my vehicle because the bright lights didn t work. He told me that they jumped out at him in the day time. I m actually in the car at night and no bright lights. He refused to switch me out. I m used to exceptional customer service from Enterprise no matter the state or city. Ralieigh has the worst location I ve ever been too. I ve never NOT been accommodated. I ve been renting from enterprise since 2013 and this is the first time I ve ever put turned away and was called a lier also because he didn t believe me when I said the bright lights didn t work. I ll continue to be a loyal customer but I will never rent or patronize in branches in Ralieigh NC.