J

I will never go back to them and would not recomme...

I will never go back to them and would not recommend this place to anyone. I special ordered a part for my washer they told me it had to come from China and would take 4-6 weeks and I had to pay upfront. Six weeks later I called them asking about it , I was told it was on as cargoship with no tracking and they would call me when it arrived... Every few weeks I would call and get the same response 3 1/2 months later I'm outraged, I go in and ask to speak to a manager explain the situation she calls her distributor and is told the part was discontinued..... I went 3 1/2 months without a washer spent hundreds at a laundrymat just too find out the part wasn't coming. Why did it not reseve a phone call? Was the part discontinued when I ordered it? They do not care about there coustumers once they have your money. The gave me a refund but they didn't make it right. My biggest concern with the company is why did I have to contact the owner, why are they not following up on outstanding orders?

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