Gabbe Rowland Review of Community Health Center of Cap...
The optometry office is horrible! I was overdue fo...
The optometry office is horrible! I was overdue for a visit to finalize my contact lenses. I had cancelled prior but here it is months later when I was trying to reschedule. The receptionist is very annoying, and wouldn't listen to my request she kept talking in circles. I had simply requested a late day appointment since I work 9 to 5 at another medical office at the local hospital. She gave me a date very far into the future with no promise to try to move it up if possible. When I asked if there might be another doctor that I could transfer my care to that would have late day she said we don't do that here. I was confused, and simply asked for my records to be transferred to an outside practice that would accommodate my schedule. She transferred me to medical records in record time. I was shocked, but then delt with the records dept for over a week. It is a huge hassle trying to get the community health center to transfer records.
Biggest unneccessary headache!!
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