Eric Lin

Review of TLScontact / UK Visas & Immigr...

Unbelievable place, try to ignore if you can.

Unbelievable place, try to ignore if you can.
Really unfriendly, helpless and rude place, people are unwelcoming and unprofessional there. I went there to apply a visa for me and my wife. My wife's T2 dependent visa are only 5 months length(which don't have a BRP card, and we will extend the UK visa next month), then we were told she can't apply a schengen visa because of the wrong UK visa type. Actually when I checked the egilibility on other Schengen country like Holland and Italy, even UK visiting visa can apply for a Schengen visa here. Ridiculous!
Then I decided to apply a visa for myself. The register definitely are the first time working there, took me ard 5 mins to finish the registration. Then I wait in that area for 20 mins, while the screen never show my number. I ask one senior staff to check whether my info have been enrolled to the system, and he told me to wait and didn't want to check the system. 10 mins later, the waiting area is empty, and the screen is empty too, I am still waiting in the area. I asked the staff the third time to check the system, and be rejected again. Then I ask: can i leave? He directly pointed to the exit.
I have applied two Schengen visa in London last year, one for Holland and one for Iceland. VFS service is much better than TLS