Joanne Kippley Review of Toyota of Alvin
I bought two used vehicles several years ago from ...
I bought two used vehicles several years ago from Sammy. First complaint was that they failed to mention there was a lawsuit against the model vehicle that I purchased that they had LOST and there was a part that caused transmission failure. Oh boy did it ever fail on me... 3 TRANSMISSIONS WORTH due to their incompetence. Still bitter about this but kinda got over it. Till today.....
Took it to Hurricane Auto for some starter interrupt maintenance that needed to be done. Got the problem fixed and found out that my car is equipped with a FULL ALARM SYSTEM. Not only that but the alarm had been DISCONNECTED and TURNED OFF prior to my purchase of the vehicle. Note- I was never informed that the car had anything other than a starter interrupt, however it took less than 5 minutes for the guys at Hurricane Auto to reconnect everything so I now have a fully working alarm system.
Every single one of these people at this dealership are ******** and ************. Not only did I get the run around on plates, failed to be warned of a lawsuit which the ability to fix my car expired less than 500 miles after I drove it off the lot, but they also played havoc with my cars safety.
My family has since moved away from Toyotas and this will be the last Toyota that I ever own. All thanks to the incompetence of Sammy and the team at Ron Carter Toyota of Alvin.
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