Joe Hendon Review of City of Austin, Water & Wastew...
I rented a home in Austin. On the third month, Aug...
I rented a home in Austin. On the third month, August, I received a bill for 2,700.00 dollars for using 180,000 gallons of water that month. It didn't happen. 3 months later, still can not get them to pull their meter and check it. Customer service? Poor is being kind. Just getting a continuous run around and accomplishing nothing. I will not be brow beat into getting robbed. I will move first.
It did not stop there. In December i received an electrical bill for 735 dollars. In January it was over 900 dollars. This on a one story, 2400 sq ft home with no pool, one ac unit and only two people living there.
I have paid the city of Austin over 5000 dollars in utilities in a four month period. They pulled the water meter finally and found nothing wrong. They blame it on the sprinkler system. 180,000 gallons of water is 6 swimming pools in a four week period. Did not happen. 6000kw of electricity is enough to power a typical home for four months they say i used in just a four week period. Did not happen.
There is something seriously wrong with the City of Austin Utilities. Class action kind of wrong. Moved and currently living in a 3200 sq ft home in Houston. Two stories, 2 ac units, a swimming pool and a sprinkler system with 5 separate zones. My water bill? Around 90 dollars a month. My electric bill? Around 200 a month, have gas water heater, oven, dryer and heaters.
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