Z

Zept Tember

3 years ago

Misleading!!! I expedited an order to a friend, an...

Misleading!!! I expedited an order to a friend, and found out it would still take NINE days to get there.
I called National Allergy and told them to recall the order FIVE DAYS BEFORE estimated delivery.
The person who I spoke to said that they would contact the delivery person and recall the package BEFORE delivery, and then when the driver made it back to the warehouse, then I will get my refund.
I called again 17 days later, after no refund yet, and left a message.
Instead of a callback, I got a series of rude emails basically telling me no refund, it s my fault, before saying they WOULD go ahead and refund and let you enjoy your holidays .
I DO NOT RECOMMEND THE HEADACHE.

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