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Faisal Khan Review of Novotel NY Times Square Hotel
Terrible. Fell in the bathroom, front staff (Serg...
Terrible. Fell in the bathroom, front staff (Sergio) horrible at helping. It was hotel's fault, shower door doesn't close, and sink over fills, water everywhere. My son also fell, however didn't sustain any injuries, I fell, staff terrible at offering service or care, or even documenting incident. They are just waiting for a lawsuit. They are friendly, until there is a problem.
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