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Review of Zimbrick Volkswagen of Madison

I worked with Dale McIntosh who is very customer s...

I worked with Dale McIntosh who is very customer service oriented. He listened to what I needed and delivered! I never felt pressured to purchase and he was great at explaining many features on the vehicle I bought. Brian in Finance was thorough and quick which I appreciate as no one likes to sit around pushing papers around. Chad the Sales Manager also introduced himself which was a nice touch. It's nice to see a group come together and work as a team. I give my overall experience a 4/5 stars. The customer lounge/waiting area could use some updating to make the experience a 5/5. Hopefully Zimbrick will do some updating to this location to make the entire experience superior to the rest of the dealerships in Dane County.