Anderson Chong

Review of Westpoint Star - Mercedes Deal...

Excellent in Pre-sale. BUT BUT make sure you check...

Excellent in Pre-sale. BUT BUT make sure you check all the T&Cs if you choose to buy insurance direct from them. I entrusted them to do the "right" thing. After all, it is "Mercedes". Customer Service should be No.1. There are lots of missing items in our policy like my wife is not a registered driver in the policy despite her medical association Mercedes. Our Policy consist of only 3 pages (invoice and schedule), no PDS etc. When accident happens, nobody in the office wants to assist us. It's been 72 hours and still waiting for them to response.