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Jeremy Follis

3 years ago

We've had A/C issues for the past 2 months. Upon ...

We've had A/C issues for the past 2 months. Upon initial contact with Zing, we worked with Chasity (Work order person). Told her our A/C was not keeping up with cooling the house. The outside temperature would be 100 and the inside temperature would be 85. They sent an A/C repairman out and he told us and them that the unit was not large enough to cool the house. Zing's response, supposedly from the homeowner, was that they would not put in another unit simply for a "few degrees". I asked if it were possible to do other things like insulate the attic ceiling, seal the doors, move the duct off the roof, or move vents in the house. All these were also suggestions the A/C repairman made. Zing responded (after several weeks of us waiting) that they would send ANOTHER A/C man out. He flaked on the appointment and Zing closed the work order. Here we sit. Two months... no resolution, our utility is through the roof do to the non-stop A/C running, hundreds of dollars spent on thermal curtains and window covers. I'm going to have to break down and buy a small A/C unit for my office, just to keep it bearable. *sigh*

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