A

I have had the BEST experience I have EVER had at ...

I have had the BEST experience I have EVER had at any Dealer or Service Department. Scott Barnes (Service Manager) and Lisa in the Service Dept went above and beyond to help get my broken-down CX-9 from St. Louis to Kansas City. We bought the car in St. Louis and have never done business with Premier Mazda in KC but after my experience with them we will ALWAYS take our cars to them to be serviced going forward. They were extremely polite and made sure to keep me in the loop as my car was enroute from STL to KC and while it was being serviced. You could tell that Scott was very knowledgable about the car and I felt extremely comforted knowing it was in his hands. They did not have to do what they did for me given that I was not a customer of theirs...but by them going above and beyond and being extremely professional I will never go anywhere else for service or for buying another vehicle!

Comments:

No comments