Jessica Williams Review of Pheasant Run Resort & Spa
The reviews are true!!! I read the reviews before ...
The reviews are true!!! I read the reviews before we stayed and just figured angry people wrote them. Not the case! We stayed for 6 days for my daughter's dance competition and it was rough. The fridge didn't work, spoiling all of our food. The sink sprayed water, the air leaked, the TV didn't work, and I woke up covered in ants (I hope they were ants). We spent more time with people in our room to fix things (which was a pain as we were trying to get our kiddos ready to dance) and no one was on the same page. The front desk lied about there being a manager on premise (which was confirmed by the manager when we finally talked to one). The front desk also lied about why things weren't working (confirmed by the maintenance staff while they were in our room). The only good thing I can say is that the "resort" did recoup us some of the money we spent on our stay, but that didn't make our stay any less stressful. If we do this competition next year, we will be staying at the hotel across the street.
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