Karen Gilbert

Review of Mainely Tubs

Delivery went very well. The crew was very respect...

Delivery went very well. The crew was very respectful and informative. The only problem we had was with tub itself. After it was wired up and we tried to turn it pump 2 had no power. We called and talked to the service department. We had a really hard time making them understand what was happening. They kept wanting us to open the jets and adjust the diverter. That wasn't the problem. So our electrician rechecked everything he did and found to he correct. He then started checking the control pan that was installed by the manufacturer and found a wire to pump 2 was not connected to the correct color. The service person told him to fix it. He did and it started. So this was a little frustrating. This in no way reflects badly on Mainely Tubs just the manufacturer. We are loving are tub!