We called at 6:30 am, waited for a regular hours c...

We called at 6:30 am, waited for a regular hours call at 7:27 am (I was told 7:30) to avoid after hours charge. A technician was scheduled for between 8 and 9 am same day. Erwin came at 8:18 am and was quick to diagnose and fix the problem (new circuit board). He made sure to answer all questions and suggested additional precautions (wifi water and freeze sensor which, in my opinion everyone should have if you're away from home for any length of time!!) and ensure we had a CO2 detector. Extremely pleased with the service provided each and every issue we've had.

Our furnace was installed by Arpi's in 2002 and after we bought our house in 2013 we called their number that was posted on our furnace and haven't called anyone else since. They won't sell you anything you don't need. Our tech is friendly, skilled and very knowledgeable!