D

D Griffin

4 years ago

This is the first time I had to give them a poor r...

This is the first time I had to give them a poor review. This trip was a complete nightmare. My room was not ready when we arrived due to a several events going on at the hotel . It appeared as they may have been understaffed this weekend .They should be some complimentary amenities considering the price being paid per night and the fact my room was not ready. The other hotels in the area are comparable and they provide free hospitality items from 5:30-7:30, free breakfast and other items for staying with them . Also , during our stay there computers went down in the lounge area and we never received our food or an apology. Thank you for a poor experience.

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