Absolutely useless and disinterested.

Absolutely useless and disinterested.
They have been handling my case for over 3 years now for a what should be a small claims open and shut case for loss of earnings after a skip wagon hit my van.
I believe James Harding is currently the 6th person to handle my case now and I haven t heard from him in months, unanswered emails, tried to contact the office but still no response.
I haven t got a clue what is going on with it all now.
I have never dealt with a company that is this bad with communication and organisation before and I can t believe they are still business.
Steer well clear of this shambolic outfit if you want a chance at a successful claim.
Adam purslow