Nice hotel. Customer service is excellent. Got upg...

Nice hotel. Customer service is excellent. Got upgraded to the king room on the top floor (12th) because I'm a gold elite member (which also comes with a guaranteed 2pm check out which is awesome). The room was spacious (huge plus) and had a pullout sofa bed. The actual bed was really stiff and didn't make for the most enjoyable sleep, but the room was spotless and my request for foam pillows was fulfilled so I'm happy about that. The walls are pretty thin. You can hear people talking, feel them walking by, but that's expected in a hotel. Food is reasonably priced and tastes good but you are also walking distance from the mall and several restaurant options if you're not interested in eating at the hotel. My four stars is because of parking. No one should pay $25 a night to park here. Just do street/neighborhood parking for free. Overall it was a good stay (especially for $102 a night)