james eakins

Review of Onward Beach Resort

I wanted to like this place, I really did, but the...

I wanted to like this place, I really did, but the negatives just outweighed the positives. While it was nice that the room had 2 king beds, they might as well have been marble slabs. VERY Asian oriented and SUPER hard. I had to get massages to be able to work out the kinks. Also, each room is TILE, no carpet, which means that you hear EVERY scrape of a chair or footstep, not only above you, but around you. Take into account that the rooms look like they were built in the 60's and not upgraded, the dust coated sprinkler and vents, and the dime size hole in the shower caulking (I'm positive the room below us had massive water damage), and the rooms just aren't worth it.

DO NOT, repeat DO NOT rent jet skis. GO NEXT DOOR to the Santa Fe. We asked the front desk multiple times if the jet skis were guided or outside the reef, and were told that once the instructor was comfortable, they would let us go on our own. Come to find out, that meant that they let us take thee jet ski's around in a 200 meter circle only, for 30 minutes. Around and around. 15 minutes in and my kid was bored. TOTALLY DECEPTIVE! When we complained to the front desk, they assured me that they'd talk to the manager and that the manager would call us the next morning. They didn't. They ignored us. No call for three days. They sure asked for payment quickly on check-out, though, and because we were checking out, the manager "wasn't there".

The water park is nice, but it closes at 5, so you can't relax in the lazy river after a day of exploring. Kind of disappointing.

Avoid this place. You'll be glad you did. Hit the Sheraton.