I just got to my room and i noticed right off the ...

I just got to my room and i noticed right off the bat that this is not the room that i paid for.
I had made reservations for the resort room and they gave me the classic room. I immediately called the front desk and spoke to a female manager rebeca and she kept telling me that this is the resort room. I repeatedly told get that it's not. The room that they advertised in the website looks very different. She was being very rude about it then just hung up. I was very angry on how she was handling this situation. I did document this and i will be disputing this charge. I will never stay here again. I've stayed in every hotel on this strip and this is the worst. The beds hurt due to the springs, the pool hours noted online say til 10 for kids, they kicked us out at 9. There was 4 adults in the pool smoking near all these kids and the staff would not say anything. Im just appalled at how this hotel is being runned.