I have found many of the poor reviews on this firm...

I have found many of the poor reviews on this firm to be in line with own experience. I have taken the matter up with the Financial Ombudsman service against the insurer LV, (who use ARC insurance who say they have no record of my claim ) for using Lyons Davidson. After 14 months of very poor service and numerous complaints to both Lyons Davidson and the insurer LV have now indicated they are reviewing their relationship with this firm in light of the many complaints they have had. I will now have to start again with a new firm. The insurance policy in my experience sold to me by LV for legal expenses is not fit for purpose.