Andrea Messerschmidt-Wieland

Review of Alfred Kärcher GmbH & Co. KG

Have a vacuum cleaner for repair (warranty) sent.

Have a vacuum cleaner for repair (warranty) sent.
Website does not work! No description of the repair process.
Telephone calls with the service point were very unsatisfactory! Employees unhelpful, could not make any binding statements, did not answer back and were at last snotty and loud on the phone.
For a world company too unprofessional and embarrassing!