M

M. Dee

3 years ago

I came here and ordered a book, they said it would...

I came here and ordered a book, they said it would take two days to come in. Two days pasted I never received a call. Due to the snow conditions I waited a couple more days for a phone call to pick up. I never got a call, when I called them 2 weeks later I was transferred to order the book again after it got sent back, and before anyone would pick up the phone, they would hang up. They also said they would contact me by email, although I have never provided and email.....It took me about 4 calls to actually order the book once again. It was an extremely big inconvenience, and you would never think a librarians job would be that hard..But apparently it is. So to avoid any other inconvenient situations I had to ship the books to another library because I'd much rather not deal with this library.

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