This place is a joke! Never again will I bring a c...

This place is a joke! Never again will I bring a car there to be serviced! Customers beware. I would give them 0 stars if it was an option. If you really want your car fixed, take it someplace that will actually fix it. I called to have a recall fixed, my call went to a call center, it took 15 min to schedule the appointment, I was put on hold 2 different times, 1 of the times was so that she could call the service department to make sure they had the parts needed to complete the recall repair. The whole call didn't settle well with me after it took that long, that I called the manager back and ask him to confirm the information that I had given her to make sure it was all correct. I was told the repair would take 1 to 1-1/2 hours to complete. We dropped the car off at our appointment time and asked them to call when it was done and we would come back and pick it up. 2-1/2 hours later, they called and said it was ready for us to pick up but they didn't have the parts to do the repair so they would need to order them and we would need to bring the car back for the actual repair when the parts came in. Why was I put on hold for her to check and make sure the parts were there when I scheduled the appointment an was told they had them? Why did it take 2-1/2 hours for them to figure out that they didn't have the parts and to call me and tell me to pick up the car? Why did it take 15 min to make an appt in the first place? That should have been my first warning that this was going to be a disaster! Next time I will go with my first instinct. Even as I was leaving a gentleman stopped me in the parking lot and said he had heard my conversation inside and said that he having some of the same issues with that place. My car is now going to a real Chevy dealer that has their act together and that can actually do the necessary repair. Never again will one of my vehicles go to this place. Save yourself a lot of headaches and take your vehicle to a different dealership.