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MrEmir270

3 years ago

I called the parts department for a set of injecto...

I called the parts department for a set of injectors and asked if they had them told yes we do I asked please make sure and hold them for me because coming almost 300miles to get them, I was assured they had them and they were put on hold for me... I sent a guy late afternoon to get them so I can fix the truck 40miles away from the dealership I get a phone call stating that they only have 2 out of the 6 injectors and the 4 are on back order the shop used 4 to fix a truck and that's all that's left and I'm sorry it's our fault I was trying to find you another 4 in the area they seem to be out of them, that's why I was going 300 miles to get them instead of my Volvo dealer, I was assured they had them I lost a day and 200$ of fuel know starting to get idea of how this place works, labor rate over 100$ an HR ,parts specific to single trucks not all the same parts in the thousand dollars yet experience to work at Volvo dealer is a 0... Just accepted our rate of pay we are willing to pay you and don't worry about how much or how your gonna affect people that depend on this to make a living....

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