Kassie Hobbs Review of VIVA WYNDHAM RESORTS
Stayed at this resort for our honeymoon. We were ...
Stayed at this resort for our honeymoon. We were not impressed in the slightest. It's over an hour drive from the Punta Cana airport, and the resort didn't offer a shuttle service. This made our cab fares $120 each way... There was NOTHING to do besides go to the pool or beach (both were out of the question since hurricane Matthew was hitting at this time). NO elevators up to the rooms -and we were on the third floor. Thankful that we're young and healthy and were able to take those flights 5-6 times a day. WiFi is NOT free, but is high speed and works well. ALL of the stations on the TV are in Spanish and there is no option to change them. Therefore, in order to enjoy our down time in the room, we had to buy the WiFi ($25 for 25 hours PER device - not terrible, but still annoying) to watch Netflix the whole time. Barely any of the staff spoke English, and if they did, they spoke maybe 10%. It was a nightmare trying to exchange currencies... it basically felt like a nightmare... being in a place where you have no money and can't communicate with anyone. We were asked for our t-shirt sizes when we made the reservation because we did a honeymoon package. They gave us two smalls... my husband is thin, but definitely can't fit into a small. We went to guest services every day we were there to see if they had any mediums or larges. Every single day they told us, "We should have some tomorrow, come back then". Needless to say, we left with two small t-shirts. We will never come back here - or to any of these resorts again. We had a "redo honeymoon fund" at our second wedding reception because ours was so miserable and awful.
Our massages at the Metamorphosis Spa were wonderful! I highly recommend it!!
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