Timothy Igo

Review of Toyota of Alvin

I was unimpressed with the sales and leadership st...

I was unimpressed with the sales and leadership staff.
I had a complaint that I escalated to the GM and finance director and NO ONE ever followed up. I even emailed Kathly, the person assigned the my experience and she never followed up either.

When we purchased our car, most of the staff didn t wear masks and stayed in close contact.

I will NEVER purchase a vehicle from them again. I ll need to use the service department because of deal they offer for free oil changes, but that s all.