Neel Khokhar

Review of Niketown London

Terrible customer service - probably my worst shop...

Terrible customer service - probably my worst shopping experience on Oxford Street:
1) I was lacing up my shoe I was rudely told by a member of staff "can we move along this isn't a waiting area." I assumed she didn't notice I was tying a shoe but when I told her she didn't change her tone...
2) no member of staff could answer a single basic question about their returns policy