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Very Disappointing.

Very Disappointing.
Brought our 2017 Camry XLE in for the 10 K servicing at 8:45am...oil change, tire rotation, topping off of fluids and air pressure. No big deal, right. Two hours and 20 minutes later after seeing a whole bunch of newer customers coming and going, I went to check to see how much longer it would be before servicing was done. The new intake guy I had told me the work was done and he was waiting on the paper work. No! I was waiting for him to complete the pile of paper work at his work station. He did what he had to do, had me sign on the wall because the was no other flat surface on which to sign. Pointed the way for me to find my car through the closed work bay doors. Had no idea how to open the bay doors. Luckily a serviceman was coming in with a customer and opened the bay door. Great! But where is my car? Looking, looking, looking, ......Is that it? Boxed in with a bunch of other cars around and behind it... that s it! Let me get out of here.
Get into the car and it t hot as hell!.......How long has it been sitting here? ...Put the AC on I m going home.
Get home and I survey the car. Greasy/oily finger prints all over the hood and trunk. Nice work Interstate Toyota you just may have lost a customer. A Toyota Camry owner since 1986.
Gotta go... gotta go wash my car.
Raymond Kosinski

New City, NY

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