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Review of Capital Dodge | Chysler | Ram ...

Sales experience was painless, and straightforward...

Sales experience was painless, and straightforward. Happy with my final price, and they did not try to push on things as some dealers will.

Vehicle had electrical issues (at 2700km), as sometimes new cars will.
My philosophy is that these things will happen, and the make or break difference is not the issue itself, but how it is handled by the dealer.

Took them a week to diagnose and order parts (mind you this was over Christmas holiday week). Vehicle is repaired and working now.

My only complaint is that I had to continually call them for updates. I think a brand new vehicle with a major issue should warrant the service department call me and let me know whats going on now and then. Bumped back up a star since they got the issue resolved.