Jennifer Gardner Review of Public Works Commission
My PWC bill for the first couple months was about ...
My PWC bill for the first couple months was about $125 to $170 a month. I stay in a small two bedroom apartment with just my toddler and myself. After the first couple months my bill ran $230 to $280. I called PWC and was told my 3 different customer service reps that the water coming from my apartment was abnormally high and that I probably have a leak at my apartment. After hiring two plumbers to come check the apartment--no leak was found. I called PWC back and let them know. They then said well the water on the account looks normal, that its the electric that is high. I asked them why in the world 3 employees told me it was a water leak and now after hiring a plumber and nothing was found coincidentally its now the electric. Then they told me that my use is average. I asked well if its "NOW" average, then why is my bill so much more expensive than everyone else in my apartment complex. I was told by an employee at PWC that I cannot compare how long I take showers to other people in my complex. I said well then why did you just tell me that my use was average. Basically, long story short, I was getting the run around and they are ripping people off.
Comments: