Absurd advice is being given over the phone by one...

Absurd advice is being given over the phone by one the receptionists, I called in saying I needed an emergency appointment to fix a chipped tooth that was cutting my tongue. They told me to get a home filling kit, as a temporary solution. I said I wanted a qualified professional to do it as it was painfully cutting my tongue and I am not a qualified professional myself. They continued to deny me an appointment, keeping in mind I was also willing to pay for it. I was on hold a couple of times, it seemed like the receptionist was a bit lost.. She came back with the dentists advice and told me to file my own tooth with a nail file at home. The dentists at this practice must be getting qualifications at a bakery.... Next time I might as well chew rocks before I reach out for professional help.