Khristie Kenny

Review of Audi North Austin

We have had two Audis from this dealership and hav...

We have had two Audis from this dealership and have always loved the sales staff, but the service department is desperately lacking. In the three years we have worked with them, we have NEVER had a smooth experience with the service team. Lack of communication is huge. We have called four times in the past two days with no returned call yet. I m beginning to think it will be better for us to make the drive to the South Austin Audi dealership. It s definitely not the level of service one would expect from Audi.