George Guillen

Review of Dick Poe Toyota

worst customer service I ever had purchasing a veh...

worst customer service I ever had purchasing a vehicle. The salesman Michael was obviously annoyed because we changed our mind on how much we wanted to spend. In the end we did get the price we wanted but it felt very awkward and felt lots of tension. Car buying is supposed to be a nice feeling. We test drove the vehicle and he did nothing on trying to educate on the vehicle, (although I already knew about it which is why I wanted it in the first place) But he didnt know that. I will never buy a car from there again and dont recommend it. I know its just one salesmen but someone higher up in the place hired him so what does that say about management.