In November 2019 I purchased work boots online for...

In November 2019 I purchased work boots online for my husband. When they arrived I found out there was an extra charge of $150 for shipping (Filson now claims was a mistake). I asked USP to sent the boots back and called Filson to ask for a refund. In December 2019, I had no refund yet so I phone philson for the second time to ask. They told me that they would reach out to UPS to get the boots back and once that had happened I would have my refund. January 2020 I still had no refund, I phoned Filson and was told that they would reach out to UPS to get the boots back and once that happened they would issue the refund. February 2020 I still had no refund. I phoned Filson and was told that they would reach out to UPS and get the boots back and would then issue me the refund AND, this time I asked for an email conformation once they had reached out to UPS. Now we are March 2020 and I still have no refund and no email conformation. Where is my $500 dollars Filson? You are seeking across the line in to Theft and disgraceful business.