It's pretty small compared to other Apple stores. ...

It's pretty small compared to other Apple stores. Service here is average. Parking is always difficult and sometimes you have to use the overflow parking service. Definitely not the best Apple store. I've been to many in different cities and countries. However, there's a few suveniers that you cannot find at any other Apple store, like Apple T-shirt, mugs. Not many kinds though.

It is a "must visit" because there is literally nowhere for you to visit in the HQ. Maybe the canteen counts? Apple definitely needs to build a giant Apple Store at the new Apple Park, or somewhere close by.

Most of the times when I was here I can feel the staff are nice but the time when I picked up my purchased product online, I couldn't believe they didn't give me a bag to carry with, rather told me I could purchase a gift bag at $10 cents. Well I could purchase one, but it was not that necessary once I put everything in the car, AND i didn't have ten cents, AND, I didn't need a gift bag as it was for myself, AND, I didn't understand why they couldn't offer to give me a bag when I spent almost $1000 on the products. Anyways, without arguing anything (I felt amused and speechless), i held the products, my purse, car key and phone with both hands walking out of the door... A few staff not busy but standing right in front of door, smiling to me, and said "thank you". I had to push the door open with my body.. well that's not a very big problems maybe. I am a fan of Apple and I can bear with any kind of treatment.. It was an amazing visit.:))