Same as other reviews on here. Shocking customer s...

Same as other reviews on here. Shocking customer service. No-one seems to have any detailed understanding on claims law. Request calls back and never recieve. My case goes back to 2016 and they still haven't progressed it any further. Totally incapable of giving me timelines for resolution. Already had two case "advisors" since my case began and my third is due to start "in a couple of weeks"

AVOID LIKE THE PLAGUE IF YOU HAVE A CHOICE. This is LV's nominated solicitors so I'm stuck. Formal complaints and ombudsmen seem to be the only option for me now.