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Andrew Boyd

4 years ago

The Gainesville Buick GMC dealership has been grea...

The Gainesville Buick GMC dealership has been great from the sale of my 2016 Acadia to the servicing required when the transmission malfunctioned.

The salesman Lorenzo was beyond helpful and courteous, I felt the manager of the dealership gave me a fair overall deal for my trade in and pricing my current Acadia.

The service people called to update me before I had a chance to call and ask how things were going. Kim kept me up to speed on how my car was doing the entire way until my car was ready to go. The dealership even provided a loaner car because my car was so new and still under warranty.

I am concerned about the quality of GMC's internal parts given my car had just over 10,000 miles when the transmission had a problem, and it would have been nice to get a loaner car similar to the one we purchased because we have six children and they do not all fit in a Buick sedan. Those are my only two concerns, but neither of those have anything to do with anyone at the dealership and other than that I am quite satisfied.

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