Mike Jordan

Review of Nielsen Enterprises

Kinda upset, bought new bike there in Nov. take it...

Kinda upset, bought new bike there in Nov. take it in for my first service, buy a different set of tires from their parts department. Have them do the first service and put the tires on. Now I can change oil etc.. But opted to take the bike in. I get charged $412 for 1st service and to put the tires on. I get told that it took 2 hours of time to take the tires off and then put on new ones and balance them. Really??! I could have just taken them off and brought em in! Really pissed... When I bought them there too! Gotta say not of on a good foot!

Update talked to the service manager and came to a resolution.
Feeling much better now.