This started off as a rough day for hilton. Went o...

This started off as a rough day for hilton. Went online to book a stay and the system was down. Spent 30 minutes on the phone booking a room only to show up and have our first hotel sold out and the reservation lost. Pulled up at the tapario cliffs to be met by the rudest bellman I have ever experienced. His name is Dick and I found it very fitting. Was met by a lobby full of guests trying to check in with only two people checking people in. Asked to have a manager contact me. It is three days later and still no call. This is how they treat a diamond hhonors members I shudder to consider how they treat others. Also the room divider door doesn't fit well and we could hear every conversation in the next room and they could hear our baby so we went overboard trying to keep quiet so as not to Ruin their stay.