Date: December 25, 2018 (Christmas)

Date: December 25, 2018 (Christmas)

Arrival: 7:30 AM
We arrived early and spend most of the time near the Aqua Park area, roam around the area to take pictures and to check the amenities.

Check in Time: 2:00 PM
we went to the information we waited for a while because there is some repair on the air condition unit of the room. We are booked for 1 room good for 6 pax (we are 10) so we had to book for another room to accommodate the remaining 4 pax.

We are 4 in the room and the towels are lacking 2.
We need to go to the information because the room has no telephone.

ROOM:
- No Telephone
- Remote Control of the Air Condition Unit is not working
- Remote Control of the Television is barely working too.
- The Key Card for the other room we booked is not working (They had to leave the windows on the balcony open to get inside)

FOOD:
- breakfast buffet is definitely good! it's delicious.

SWIMMING POOLS:
- It's fine although 2 swimming pools were under maintenance and cleaning.

CUSTOMER SERVICE:
- Don't expect too much from them because they don't have the knowledge and care for their guests.
- You you will wait in a long line to check in and check out.