Never had a more amazing experience buying a car t...

Never had a more amazing experience buying a car than with the Orloff Land Rover dealership.

I was in the market for a range rover Evoque and had been working with another dealership prior to calling Adrien de Fontenay at Orloff Land Rover.

I wont name the OTHER dealership in ORLAND PARK but suffice it to say, it was 1980 s sales tactics. A waste of my time and theirs. They wouldn t budge on price, played games with interest rates, basically tried ever cliche sales tactic in the book.

The GOOD THING was, that other dealership lead me to making a call to Orloff Land Rover.

Adrien de Fontenay picked up the sales call. They had the exact car I was looking for in Corris Grey. I explained that I was ready to buy and that I was looking for a no bs experience. Let me tell you something, when Adrien assured me he would make the sale as painless as possible and respect my time, he meant it.

1. We negotiated the price over the phone with a single phone call. (2K better than the other dealership)
2. I had a great credit score and had tentative financing lined up but was fine with Orloff providing financing with a competitive rate. (Again, they topped the other dealership by 3/4 of a point and beat my rate as well).
3. I initiated the sale over the phone on the evening of 10/30 and drove away in a Range Rover Evoque 80 minutes after showing up the morning of 10/31.

This guy Adrien came in on his day off to close the deal, push the process through and stood by his commitment and his word to making this a no bs sales experience. It meant quite a bit to my wife and I to have Adrien and everyone at Orloff treat us and our time with respect. They all really demonstrated what a first class dealership sales experience and service can look like.

Also, Thanks to Tim in finance for the great rate and painless process. Thanks to the dudes that prepped the car and buffed out the microscopic scratches that nobody else would have cared about. :) Thanks to the sales manager for committing to a negotiated price over the phone, and one more thanks to Adrien. We left the dealership in this crazy Chicago snow with plenty of time for my Wife Jill to meet her appointment back in the suburbs.

Finally:
NO THANKS to that UN-NAMED dealership in ORLAND PARK ::shaking my head:: They need to send their staff over to Orloff for training or call Adrien for a few sales tips and get themselves out of the 80 s.

Also attaching a pic of the new car!

- Brian Matthew Lee