Brought my car to the service for my appointment a...

Brought my car to the service for my appointment at 8 or 9 AM, they said it would be about an hour to repair the drivers outside door (wouldn't open). Waited until like 1PM and asked when it would be completed. They said oops, we somehow didn't get it into repair yet, even tho I made the appointment days prior. Get the car home and they didn't repair the door, I didn't notice as they had the door open when I went to get in the car. So I had to bring it back and wait again a couple hours. They broke the drivers inside mirror but yes, finally repaired the door. We ordered the mirror part online and replaced it ourselves. I'll NEVER bring or purchase a vehicle from Bob Allen Ford. They totally suck. My rating is -10